Privacy Policy

Last Updated: 2026-08-21

What we collect: Identity, payment, and technical data needed for account management and legal compliance.
Why we collect it: To process transactions, verify your age, prevent fraud, and provide a secure gaming environment.
Who sees it: Only our internal team and essential partner providers (payment/verification) required to run the service.
How long we keep it: Data is stored for the duration of your account lifecycle plus the period required by Philippine law.
Request deletion: You can request data removal via our official support channels.

Introduction and Scope

This Privacy Policy describes how 123b collects, uses, and protects the personal information of our users in the Philippines. This policy applies exclusively to the services provided on this website and our official application.

Please note that this policy does not apply to third-party websites, external links, or services that you may visit after leaving our platform. We encourage you to review the privacy statements of any third-party sites you encounter.

Personal Information We Collect

Account & Identity

Information provided during registration to establish your account and ensure you are a unique user.

Verification Documents

Identity and age verification documents required to comply with gaming regulations and safety standards.

Payment Data

Details necessary to process your deposits and withdrawals securely via our partner payment providers.

Gaming Activity

Records of your bets, transaction history, and game preferences to manage your balance and account.

Technical Data

IP addresses, browser type, device identifiers, and operating system data to ensure platform security.

Communication

Records of your interactions with our support team to resolve queries and improve our service.

How We Collect Data

We gather information through three primary channels:

Directly from you: When you register an account, submit KYC documents, or contact our support team.
Automatically: Through cookies and technical logs while you navigate and use our platform.
From partner providers: We receive necessary confirmation data from our payment processors and identity verification partners.

Why We Use Data

Your data is processed for the following legitimate purposes:

Account Management: Creating and maintaining your user profile.
Financial Transactions: Processing deposits and facilitating withdrawals of winnings.
Security & Compliance: Verifying your identity and age to prevent underage gambling and fraud.
Fraud Prevention: Detecting and blocking multi-accounting or abusive behaviors.
Service Optimization: Personalizing the content you see and improving site performance.
Legal Obligations: Fulfilling requirements set by gambling and anti-money laundering laws in the Philippines.
Marketing: Sending promotional updates only if you have provided explicit consent.

When We Share Data

We do not sell your personal information to any third party. We only share data in the following circumstances:

Service Providers: With trusted partners who provide payment processing, identity verification, and technical infrastructure.
Legal Requirements: When compelled by law or requested by relevant regulatory authorities to comply with legal proceedings.
Platform Protection: When necessary to protect the rights, property, or safety of our users and the company.

How We Protect Data

We implement robust technical and organizational measures to safeguard your information:

Encryption: Use of industry-standard encryption for data in transit between your device and our servers.
Access Control: Restricted internal access to sensitive data, granted only to personnel who require it for their role.
Payment Isolation: Payment data is handled via secure channels provided by our partner processors to minimize risk.
Continuous Monitoring: Active monitoring of our systems to detect and respond to potential security threats.

Cookies and Tracking

We use cookies to enhance your experience and maintain session security. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

Your Rights

Depending on your situation, you have several rights regarding your personal data:

Access & Correction: You may request a copy of your data or correct inaccurate information.
Deletion & Portability: You may request the deletion of your data or ask for it to be transferred to another service.
Objection & Consent: You can object to specific processing activities or withdraw your marketing consent at any time.

To exercise these rights, please contact our support team via the channels available on this site. Note that certain data must be retained after account closure to satisfy anti-money laundering and gambling regulations.

How Long We Retain Data

We retain your personal information only for as long as your account remains active or as needed to provide you with services. Once an account is closed, we will keep certain records for the timeframe required by applicable law in the Philippines to meet legal, tax, and regulatory obligations.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to terminate the account and remove all associated personal data.

Parents or guardians who believe a minor has registered on our platform are encouraged to report this immediately via our support page.

Cross-Border Transfers

To provide a global-standard gaming experience, some of our technical and service providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates are published on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to us through our official Support Page.