Deposits & Withdrawals Guide

How the Cashier Works

At 123b, all financial transactions are centralized within a single, secure cashier interface for your convenience. Your account balance is maintained in PHP and is clearly displayed using the ₱ symbol across the platform. When you add funds, the amount is credited to your wallet for use across all games. When requesting a payout, it is important to understand that withdrawals are handled as review requests rather than instant transfers. Our team ensures that all security checks and verification requirements are met before the funds are released to your chosen payment method.

Payment Method Categories in the Philippines

How to Deposit

1. 1

   Log In to Your Account

   Access your profile using the 123b official login to ensure you are depositing into the correct account.

2. 2

   Open the Cashier

   Navigate to the cashier or deposit section from your account menu to view all available options.

3. 3

   Select Payment Category

   Choose from the available categories like e-wallets or bank transfers based on your preference.

4. 4

   Enter Deposit Amount

   Specify the amount of PHP you wish to add to your balance, ensuring it meets the current cashier requirements.

5. 5

   Confirm Transaction

   Complete the payment in your external app or the redirected payment page to finalize the transfer.

6. 6

   Verify Balance Update

   Check your wallet to see the updated ₱ balance. If funds do not appear, please visit our Support Page.

Why Payment Methods Must Be in Your Name

This rule is not about red tape, but about your protection. By ensuring funds only move between accounts owned by the same person, we prevent account takeovers and unauthorized third-party transactions. If you use a payment method belonging to a friend or relative, the transaction may be rejected, or more importantly, your withdrawal request will be blocked. Payouts are always sent back to the original source of the deposit to prevent fraud and ensure that your winnings reach you and only you.

How to Request a Withdrawal

1. 1

   Complete Identity Verification

   Ensure your account is fully verified to avoid any delays in the payout process.

2. 2

   Settle Active Bonuses

   Close or complete the wagering requirements of any active bonuses before requesting a withdrawal.

3. 3

   Open the Cashier

   Navigate to the withdrawal section of the cashier to start your request.

4. 4

   Choose Payout Method

   Select the verified method you wish to use to receive your funds.

5. 5

   Submit the Request

   Enter the amount you wish to withdraw and confirm the request details.

6. 6

   Track Status

   Monitor the progress of your withdrawal through your account transaction history.

Account Verification & First Payouts

Account verification, often referred to as KYC, is the process where we confirm that the information provided during registration is accurate. Every regulated operator conducts this process to ensure a safe environment and to comply with international anti-money laundering standards. We typically only request this verification once; once your identity is confirmed, you will not need to repeat the process for every subsequent withdrawal.

During verification, you will generally be asked to provide an official photo ID, a recent document that confirms your registered address, and proof that the payment method you are using belongs to you. We strongly recommend uploading these documents before you initiate your first withdrawal request rather than during it. This ensures a smoother experience and avoids unnecessary waiting times.

Why a Withdrawal Might Be Delayed

While we strive for efficiency, certain factors can cause a payout to be held. Here are the most common reasons and how to resolve them:

• Verification Pending: Your account may not be fully verified. Upload the requested documents in your profile.
• Active Bonus: You may have an active promotion with unmet wagering requirements. Check the Promotions page.
• Payment Mismatch: The payout method does not match your deposit source or account name. Update your details.
• Incorrect Details: A typo in your account number or wallet address. Review and resubmit your request.
• External Checks: The recipient bank or wallet provider may be conducting their own security checks.

If you believe your withdrawal is delayed without cause, please contact our Support Team. Please have your User ID and the Withdrawal Request ID ready for faster assistance.

Currency and Amounts

To maintain consistency, the 123b platform operates exclusively in PHP. Throughout the interface, the ₱ symbol is used to denote your balance and transaction amounts. In cases where your chosen payment method operates in a different currency, the conversion is handled by the payment provider. The final amount shown to you at the moment of confirmation is the actual figure that will be processed and credited to your account.

Staying in Control of Your Budget

Responsible gaming is a priority at 123b. We provide various account tools to help you manage your spending. Within your account settings, you can configure deposit limits to ensure you only play with money you can afford to lose. Please note that while decreasing a limit usually takes effect immediately, increasing a limit may involve a waiting period for your own protection.

We recommend deciding on your budget before you open the cashier, rather than adjusting it after a session. For more detailed tools and advice on maintaining a healthy relationship with gaming, please visit our Responsible Gaming page.

Protecting Your Funds and Security

Your financial security is paramount. We encourage all players to utilize the security options provided within their account settings, such as strong passwords and two-factor authentication where available. Always keep your payment details confidential and never share your account credentials with anyone.

Only perform transactions through the official cashier on the 123b domain. Be vigilant: our staff will never ask you to transfer money to a private account via social media or messaging apps. Treat any such request as fraud and report it to our support team immediately.

Frequently Asked Questions